Online Banking Information 

PremierBank's Online Banking provides 24 hours a day, 7 days a week account access, deposit and loan transfer capabilities plus online Bill Payment.  Online Banking provides a real-time environment so you are able to view items that are memo-posted to your account, such as ACH transactions coming in that day, checks from the morning cash letter and deposits that have been made that day.  You can also retrieve your Checking and Savings account statements from Online Banking if you are signed up for this service.

Our Online Banking product offers enhanced online security known as Multi Factor Authentication, which verifies your identity in two ways.  Every time you log in to Online Banking, PremierBank identifies you and it lets you identify PremierBank using a secret image and pass phrase. 

To get started, click here for our Online Banking Agreement, followed by the enrollment form.

Thank you for using PremierBank's Online Banking Services!

Online Help

We knew there might be questions regarding the use of Online Banking, so we came up with a list of questions, answers and helpful tips we felt would provide you with the best assistance.

How do I sign up for Online Banking?

From PremierBank's Home Page, click on First Time User and this will take you to the Online Banking Disclosures and Agreement.  After clicking on "I Agree", you will proceed to the short enrollment form.  Leave the last box labeled PASSWORD blank or call the Bank directly for immediate assistance.  Click on "Submit".  If you left the box labeled PASSWORD blank, we will generate a temporary Access ID and password, which will be mailed separately to you.  Once you receive those, you will log on using the temporary Access ID and password, and you be prompted to enter an access code (must be between 6 – 16 characters) and to change the password (which must be between 8 – 16 characters).

I'm having trouble logging in – what do I do?

If you are having problems or forgot your Access ID or password, please just call us or stop by one of our lobby locations.  If you haven't logged on to Online Banking for more than 90 days, your password and access id are automatically removed from the system for security purposes.  Please contact the Bank at 920-563-6616 and we will help you get started again.

What type of transactions can I complete online?

You can review and print transaction statements and transfer funds between accounts.  If approved, you can pay bills online also! 

What is the charge for using Online Banking and Bill Pay?

Online Banking and Bill Pay are absolutely FREE to all consumer customers.  There will be a charge to business customers that use the Bill Pay feature:  monthly fee of $2.95 plus $0.35 per bill paid.

How many characters does my password need to be?

Your password may be 8 – 16 characters in length and must contain at least one number and one letter.  Your password is case sensitive. 

How do I change my password?

Once you're in Online Banking, select "Options" along the top row of buttons.  Enter your current password, and then enter your new password twice.

Can I make loan payments online?

You may make loan payments to most PremierBank loans.  One exception is FHLB Fixed Rate Mortgages, due to reporting concerns.  Also, some types of lines of credit may be restricted.  If you have specific questions regarding your loans, please contact our loan department at 920-563-6616.

Can I export my account data to my personal finance accounting software (i.e. QuickBooks or Quicken)?

To export transactions to a personal finance application, click "Transactions Export" under "transactions".  You may select which transactions you want to export and the software format you desire.  You are able to export using the .qif, .ofx, .iif, and .csv formats.  For some of the newer versions of personal finance applications, you can export the .csv format and save it to your computer, then upload that file into your accounting application.

Bill Payment

PremierBank's Online Bill Payment service enables you to set up recurring payments, make one time payments and track your payments to individual payees.  You won't have to pay for boxes of checks or postage stamps anymore!  You can do this right from your home or office.

It's easy to do!  You set up the person or company you want to pay, then set up the payment amount and the date you want to pay the bill and it's done.  For bills that are the same amount, that you pay once a month, you can arrange to have that bill paid automatically every month.

You may pay any bill to a third party.  To ensure that you receive appropriate credit, please be careful to enter accurate address, amount, and account number information.  We pay all bills via check, so please select the payment date 7 – 10 days prior to when the bill is due.  Many national companies (i.e. credit card companies, insurance companies) take more than 10 days to process the bill payment.  Please be very careful when selecting the payment date to allow sufficient time for processing and mailing to avoid late fees from the company.

If you do not have sufficient funds in your account to make a bill payment that you have set up, the system will try to make the payment two times.  You will receive a notice by mail that the bill could not be paid because of insufficient funds after the second attempt.

Online Bill Pay is FREE to our consumer customers.  Business Bill Pay Users receive their first three months of bill payment free, and then they will be charged $2.95 per month plus $0.35 per bill paid.  The charges will be automatically deducted from your checking account. 

If you are already signed up for Online Banking and wish to apply for Online Bill Payment, click here

Security Statement

We recognize and respect your need for privacy and security as you visit our site.  We're taking all the necessary precautions to assure your accounts are safe, and that no one has access to them but you and anyone you authorize. 

Depending upon the transaction, you may be able to protect unauthorized access to your information by using a unique, personal identification number.  The information you request from our website for your accounts can only be accessed with your Access ID and password.  It is your responsibility to keep this information confidential.  Do not disclose your Access ID and password to anyone.  Our employees will never ask you for your password.  Never write your Access ID or password on something others may see.  You should change your password immediately if you suspect someone has discovered it.

Our website includes the following security measures:  Encryption which is a method of converting information to an unintelligible code that is unreadable to anyone without the ability to decrypt it.

Due to the secure nature of your confidential account information, the information is encrypted before it is transmitted through the Internet.  We allow only confidential communication to be submitted for transmission if your browser is compatible with our security software.  If your browser is not compatible, you will receive a message indicating your transaction cannot be completed because of the security risk.

Once received by us, all secure information is received by approved personnel.  Auditing mechanisms have been put into place to further protect your information by identifying which employees have accessed, and in any way, modified, updated, or added to your personal information.

Your account information is not permanently stored on our web server.  The information only resides on our web server while you are viewing the information.  It is permanently stored on our secured corporate computer systems.

Messages you send to us by email are subject to viewing, alteration, and copying by potentially anyone on the Internet.  We encourage you to send confidential correspondence through either the Postal Service or by using the telephone to speak directly to our employees.

Terms of Use

THESE TERMS GOVERN THE USE OF THIS WEBSITE.  PLEASE READ THEM CAREFULLY BEFORE ACCESSING THE SITE.  IF YOU DO NOT AGREE WITH THESE TERMS, DO NOT ACCESS THE WEBSITE.  BY ACCESSING THE WEBSITE OR ANY OF ITS PAGES, YOU AGREE TO BE BOUND BY THESE TERMS OF USE.

This website has been established by PremierBank for the sole purpose of conveying information about the Bank's products and services and to allow communication between the Bank and its customers.  Information that appears on this website should be considered an advertisement.  Nothing contained in any page on this site takes the place of the Bank's agreements and disclosures that govern its products and services.  If any information on the site conflicts with that in the Bank's agreements and disclosures, the agreements and disclosures will control.

From time to time the Bank may place links to other websites.  The Bank has no control over any other website and is not responsible for the content on any site other than their own.  Users assume all responsibility when they go to other sites via the links on this site.

The information and materials contained in this website are owned by the Bank.  No material may be copied, displayed, transmitted, distributed, framed, sold, stored for use, downloaded, or otherwise reproduced except as permitted by law.

The Bank makes no warranties of any kind regarding the products and services advertised on this site.  The Bank will use reasonable efforts to ensure that all information displayed is accurate; however, the Bank expressly disclaims any representation and warranty, express and implied, including, without limitation, warranties of merchantability, fitness for a particular purpose, suitability, and the ability to use the site without contracting a computer virus.  The Bank is not responsible for any loss, damage, expense, or penalty (either in tort, contract, or otherwise), including direct, indirect, consequential and incidental damages, that result from the access of or use of this site.  This limitation includes, but is not limited to the omission of information, the failure of equipment, the delay or inability to receive or transmit information, the delay or inability to print information, the transmission of any computer virus, or the transmission of any other malicious or disabling code or procedure.  This limitation applies even if the Bank has been informed of the possibility of such loss or damage.

This agreement may be changed from time to time by posting the new Terms or Use on the website.  All users agree to be subject to this agreement as it changes from time to time.

This agreement and the use of this website are governed by the laws of the State of Wisconsin.